SERVICE SHOP
YOUR ONE-STOP SHOP
Our professional service staff is ready to work on all makes and models of bicycles. Whether it’s a gear adjustment or a major overhaul, you can count on us to do the job right the first time.
Because your time is important, appointments are encouraged. When you bring in your bike for service, we always start with a free, no-obligation estimate of the work that will be needed. One of our service professionals will discuss the problem with you and will carefully explain what work should be done, always respecting your choices and your budget.
FLAT TIRE?
Getting ready to ride and discovered a flat tire? Hit a pothole and your rim is out of true?
You can't always plan when your bike needs attention. Feel free to just bring it in. If we can fix it on the spot, we will. And if we need more time, we'll let you know.
BOOKING AN APPOINTMENT
Feel free to call one of our shops to book your service.
URBANDALE
515-255-7047
W. DES MOINES
515-222-1880
CLIVE
515-223-6111
AMES
515-232-3669
SERVICE PACKAGES
| ` |  BASIC TUNE UP |  ANNUAL TUNE UP |  ULTIMATE TUNE UP |
|---|---|---|---|
| $9999 | $15999 | $39999 | |
| Derailleur (gear) adjustment | Yes | Yes | Yes |
| Brake adjustment | Yes | Yes | Yes |
| True wheels | Yes | Yes | Yes |
| Hub adjustments | Yes | Yes | Yes |
| Full safety inspection | Yes | Yes | Yes |
| Chain lubrication | Yes | Yes | Yes |
| Tire inflation | Yes | Yes | Yes |
| Check for chain stretch | Yes | Yes | Yes |
| Basic wipe-down of bicycle | Yes | Yes | Yes |
| Update electronic firmware (as applicable) | Yes | Yes | Yes |
| Cleaning & polishing of bicycle | – | Yes | Yes |
| Removal + deep cleaning of drivetrain in parts washer | – | Yes | Yes |
| Reinstallation + recalibration of drivetrain componentry | – | Yes | Yes |
| Free installation of any drivetrain component you purchase through us | – | Yes | Yes |
| Disassemble, clean, and rebuild/recalibrate bicycle | – | – | Yes |
| Overhaul applicable bearings in hubs & bottom bracket | – | – | Yes |
| Install new handlebar tape / grips (parts included*) | – | – | Yes |
| Install new brake pads (parts included*) | – | – | Yes |
| Install new shift & brake cables + housing (parts included*) | – | – | Yes |
| Free post-service cable stretch adjustment (as needed)*** | – | – | Yes |
| Hydraulic brake bleed (as applicable) | – | – | Yes |
| Free installation of any part or accessory you purchase through us** | – | – | Yes |
$9999
Calibrate brakes & shifting
True wheels
Check & adjust all applicable bolts & bearings
Hub adjustment
Tire inflation
Basic wipe-down of bicycle
Check chain stretch
Chain lubrication
Update electronic firmware
(as applicable)
$15999
Everything from the Basic Tune Up, PLUS...
Remove + deep clean the bicycle's drivetrain in parts washer
Reinstall and recalibrate drivetrain componentry
Clean & polish bike frame
Free installation of any drivetrain component you purchase through us. (Exclusively valid on the bike we're servicing.)
$39999
Everything from the Basic Tune Up AND Annual Tune Up, PLUS...
Disassemble, clean, and rebuild bicycle
Overhaul applicable bearings in hubs & bottom bracket
New bartape/grips
(parts included*)
New brake pads
(parts included*)
New brake & shift cables + housing***
(parts included*)
Hydraulic brake bleed
(as applicable)
Free installation of any** part or accessory you purchase through us.
One free cable stretch adjustment after the service, as needed.***
Tandems, Recumbents, and Trikes are subject to additional labor charge due to complexity of machines and the additional time needed to properly tune them. *Specialty cables, brake pads, parts, or brands subject to additional cost. **Exclusions include: Suspension/shock overhaul, pedal assist/e-bike systems, dynamo lights, wheel builds, tubular tires, and tubeless conversion/tire swaps. Offer only valid at the time of service, exclusively on the bike being serviced. Other exclusions may apply. ***There can be a break-in period with new cables, where they stretch a bit. We recommend bringing your bike in if you notice any reduction in the quality of your shift or braking after new cables have been installed. + Tax is not included on any of these packages. + Update Electronic Firmware refers to Shimano, SRAM, Bosch, Giant, Yakima, and TQ, and Hyena systems, as applicable.
POPULAR UPGRADES
Use the convenience of a service appointment to upgrade the comfort, storage, and safety of your bike!